The challenges for
players in this giant market are key, including customer loyalty, achieving
profitable long-term growth, and choosing the right technology and partners,
among others.
At the same time, the
tremendous evolution of blockchain technology is radically changing the way
many markets operate. Important USPs of blockchain like transparency,
coherence, cost-effectiveness and effective integration with processes at all
levels of the business can bring to the e-commerce market endless
opportunities.
Now, imagine the
explosive combination of e-commerce, blockchain technology, and
cryptocurrencies: the IOU Platform, a true P2P e-commerce loyalty platform on
the blockchain.
It aims at empowering
blockchain Merchants and Consumers with decentralized and secure Peer-to-Peer
technology driving customer satisfaction and loyalty through Merchant’s
trade-able IOUs. IOU Platform can successfully address many of the challenges
of the e-commerce segment.
IOU is launching the IOUX
token and a promising Initial Coin Offering (ICO) campaign. Below you will find
all the relative information on IOU together with the specifics of the ICO
campaign.
GROUPON
FACTOR
Groupon, a true success
story of pre Blockchain era, has taken advantage of the collective buying power
of its users to offer deep discounts for services and products. The business
model is a combination of coupon discounts and group buying. Coupon discounts
and group buying are old concepts which date back to the late 19th century and
early 20th century, respectively. In 1887, Asa Candler, a partner with the
Coca-Cola Company, was the first to utilize coupon discounts as an
advertisement strategy. Candler made use of various avenues such as magazines, mail,
employees and sales representatives to distribute complimentary coupons to
potential customers.
With over 100M total
subscribers across over 500 cities in more than 50 countries, Groupon is the
largest player in the local deals market. The company, a pure-play on the local
deals segment with a proven success. Groupon offers “Deal of the Day” and other
promotions on their local markets and thereby guaranteeing revenue and large
number of customers for the local businesses. Local businesses do not have to
pay upfront fees and need to share revenue with Groupon only if the deal
achieves the minimum subscription. Groupon offers considerable savings to
consumers who can discover services/merchandise that were not known to them
earlier.
Groupon backbone of success
has been its strong partnership that it created with local businesses breaking
into new markets by researching the local market and identifying successful
local businesses which are approached by the Groupon sales personnel. Groupon
is best suited for high fixed cost businesses and business where the customer
acquisition cost is very high and businesses have to advertise a lot and their
deals offer them a channel to reach out a target consumer based in the local
market without paying any upfront fees. Groupon is also best suited for
businesses thriving on repeat customers such as spas and restaurants.
With much success,
however, Groupon has met many challenges:
• Local Businesses Have
to Figure out the Economics of the Deals. In some cases, local businesses
offered deals in which there was no cap on the number of subscribers and the
deal was oversubscribed. In such cases, local businesses ended up being unable
to meet the delivery expectations and incurred huge losses. Businesses with
unprofitable promotions have reported low rates of spending by Groupon users
beyond the deals face value and low rates of return to the business again at
full price.
• Low Barriers to Entry
and Low Switching costs. Groupon’s business model is easy to copy, barriers to
entry for the local deal market are low and switching costs for consumers and
local businesses are low.
• Competition from other
player is rapidly expanding to all cities in which Groupon is offering deals.
Groupon could also face competition from players in the local review &
search space such as Yelp, which has started offering deals.
• Consumer retention is
difficult. While most of Groupon consumers are deal-driven and not long-term
consumers its retention rate is about 20% which requires the company to spend
heavily into sales and marketing expensive resources. Groupon’s consumer base
is composed of deal seekers and bargain shoppers who are not willing to make
purchases beyond the deal. The majority of users make onetime purchases at
Groupon.
• Low revenue share is
not sustainable for its merchant partners. Groupon takes a 40%–50% of the
revenue from its deals. This arrangement is not sustainable in the long run as
merchants learn quickly to move into search and other competitive advertising
alternatives driving revenue away from Groupon by charging less.
ROADMAP
Address : 0x6Dbf840f4468EFE8Aa92B85fdF8E9e257d3d5d01
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